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ABOUT US

GR Services is an independent company providing a wide range of IT services to Small Businesses across the South West. Support is provided on an hourly, daily, contract or project basis depending on your specific requirements. We provide impartial, independent advice to businesses that are interested in upgrading their IT infrastructure and may feel swamped by the choices available.
High Performance Hardware High Performance Hardware
GRS uses only the latest technology, future-proofing your business to cope with industry changes and upgrades that will be rolled out over the product’s lifetime.
Experts in PCs and Macs Experts in PCs and Macs
We have acquired an array of expert knowledge in dealing with both PCs and Macs and can integrate the two within your network.
Remote Access Support Remote Access Support
Through our support partner Team Viewer, we are able to remotely fix problems in a timely and efficient way, no matter where you are based.

SUPPORT PACKAGES

The IT services we provide for our clients are wide and varied and all work is guaranteed for 30 days. Various support contracts are available and can be tailored to meet a client’s specific requirements.
Option 1
Pay As You Go
  • hourly charge of £50.00 per hour.
  • Out of hours charge £70.00 per hour.
  • Time and materials contract.
  • Suited to a business with infrequent support requests.
  • Ad-hoc work
  • 24/7 Support
Option 2
Pre-buy a block of hours
  • Pre-buy hours  £40 per hour.
  • Out of hours charge £55 per hour.
  • Time and materials contract.
  • More hours purchased the better the rate
  • Minimum purchase of 5 hrs.
  • 24/7 Support
Option 3
Annual Support Contract
  • Full Audit of current IT infrastructure
  • Future Proofing IT Stragety
  • Fully Tailored Solution
  • Annual Support contract
  • 24/7 Free Support

GR Services will literally become your business’s IT department and you will receive preferential response times as well as being provided with out of hours contact details. You will fully understand your annual IT services spend allowing you to budget more efficiently and payment can be made yearly, quarterly or even monthly to help with any cash flow issues. This is by far the most economical and flexible service option.

So, if you’re a business or a solo entrepreneur, please contact us to discuss how we can help keep you up and running whatever your support requirments.

CLOUD BASED SERVICES

Spam Filtering Spam Filtering
GR Services provide low cost spam filtering from Symantec and Message Labs the market leaders in this field with the best detection rates currently available, these services scan all your mail for viruses and other many other forms of malware. These services have at least a 98% success rate and in the situation where a legitimate message gets quarantined you can very quickly release it with the click of a button.
Hosted Exchange Hosted Exchange
GR Services secure hosted Exchange services operate on a monthly rolling basis, no lengthy contracts, simply pay monthly as you go. You’ll receive fast, reliable and spam-free email on your desktop, laptop and mobile devices without the outlay of buying and maintaining your own mail servers.
Hosted Data Hosted Data
GR Services can provide business grade services based in secure data centres where security is paramount and we can provide you with a service specific to your business needs. Cloud based data hosting provides many business with significant benefits beyond self hosting on an internal server, the main benefit is that data backups are carried out on a regular basis to secondary data centres and data is held on servers with the highest levels of security. This ensures your data is always secure and available.
24/ 7 Customer Care 24/ 7 Customer Care
Office 365 Office 365
With Office 365, familiar tools like Word, Excel, PowerPoint, and Outlook are available where and when you need them and can be installed on a range of devices including your PC, Laptop, Smart Phone, etc. You always have access to the very latest versions on a subscription basis and there is no longer any need to make a capital investment on something that will in due course need replacing. In addition it is possible to make use of Office 365 hosted Exchange services providing secure email access.
Online Backup Online Backup
Our online backup service is automatic, and occurs as many times a day as practical. It requires no user interaction and does not require the financial outlay for costly equipment such as tape drives.

Try our free one month trial today!

Advantages of remote backup

  • Backups are automatic
  • Backups are stored in a secure remote location away from the original data
  • Requires no user interaction
  • New files and folders will be included in the backup as they are created
  • Different versions of your files are available to restore
  • Easily restore lost and deleted data
  • Monthly subscription options

OUR SERVICES

GRS offer a range of business orientated services to choose from. We can tailor a package to meet your requirements.
Computer Support
We repair and upgrade Servers, PC’s and Macs and are able to advise during the purchasing process to ensure you make the right investment in the correct technology.

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Backup & Restore
Whether you’re a business with valuable files and folders or a parent with irreplaceable pictures and videos, you must have some sort of backup procedure in case of a loss of data, whether through a disc failure, accidental deletion or some form of malicious attack such as Ransomware.

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Servers
GR Services are able to provide a full solution based on internal or cloud hosted servers based on an organisations specific business needs or we can work with you to agree a strategy which uses a combination of servers and cloud services.

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Cloud Backups
Our online backup service is automatic, and occurs as many times a day as practical. It requires no user interaction and does not require the financial outlay for costly equipment such as tape drives.

Try our free one month trial today!

Read more

Cyber Security
GR Services have a wealth of experience in working with businesses to develop a strategy of defence systems, including policies, working practices, services and products to provide your business with total security from all forms of cyber threat.

Read more

Spam Filtering
GR Services provide low cost spam filtering from Symantec and Message Labs the market leaders in this field with the best detection rates currently available, these services scan all your mail for viruses and other many other forms of malware. These services have at least a 98% success rate and in the situation where a legitimate message gets quarantined you can very quickly release it with the click of a button.

WHAT THEY SAY

Since our inception, GRS have been very fortunate to work with a wonderful range of businesses. We are always receptive to receive feedback on our service.
"We've been with GRS for sometime now and have always been very happy with their service "
Inventi Group
Inventi Group, Microsoft

CONTACT US

For more detailed information about our business and our services, please contact us to arrange an initial discussion of your requirements.

GRS (Bristol) Ltd.
Clue House
Central Park Trading Estate
Petherton Road
Hengrove
Bristol
BS14 9BZ
Sales @ 07973 363 359
contact@grservices.biz
support@grservices.biz